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SMS 2.0 School Management System


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Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

Student Management Suite

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1621 results found

  1. Online Registration Set Up-Student Information

    Please add an option to Auto-approve the Home Phone under student information. I don't think it makes sense that the parent can have a name change auto-approve, but the home phone cannot.

    We would never want anyone to change the child's name, but do not mind them changing the home phone.

    29 votes

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    4 comments  ·  Student  ·  Admin →
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  2. Add options for the zip code

    We now have more than one area by us where 1 zip code covers 2 municipality names. We are currently adding an A behind the number but that has caused issues with parents changing it during online registration and now being incorrect. Can we have 1 zip code have more than one city attached to it so the parent and our staff can choose the correct city name attached.

    7 votes

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  3. Year End

    It would be great to have one place to put in the calendar with holidays, begin and end terms, etc. and have it filter to any other area it needs to be.

    34 votes

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    0 comments  ·  Year End  ·  Admin →
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  4. Pin number

    When running Class roster report, it would be nice to have the ability to add the student's pin number as an available option. Secretaries like to give the teachers, especially at the elementary levels, the students' pin numbers, as well as some of the other indicators that are already available to select in the Detail area. WS/OF/CS/RE/CR/CR

    7 votes

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    0 comments  ·  Scheduling  ·  Admin →
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    Great suggestion! While not directly on the Class Roster report run from Office, the student’s pin number could be something you enable teachers to run on their own class rosters from their gradebooks.

    Within the Educator Access Plus District Setup (WS\EA\PS\CF\DS), you can enable the option to “Allow Teachers to display Student’s Food Service Key Pad # on Class Roster.” With this set, when the teacher adds or modifies a template for the Class Roster report (from the Reports menu on the main screen of a gradebook), they will see a check box that allows them to print this information.

    Our Customer Consultant Specialists would be able to assist with any questions on these options. Thank you!

  5. Schools should be able to view the attendance record of a student from a previous school just as they can view the discipline and the grades

    The grades and discipline of the student are part of their record that follows them from building to building. However, attendance currently does not work the same way. The focus on truancy and chronic absenteeism make it mandatory to monitor for the year without having ease of access to attendance as they do the grades and discipline.

    18 votes

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    1 comment  ·  Attendance  ·  Admin →
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  6. Address Master search functionality

    Currently in Address Master you can only search by Street. We would like the functionality so that if we sort by Number that we can search by the Number by typing in the search box.

    17 votes

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    1 comment  ·  Demographics  ·  Admin →
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  7. message center

    Message Center Alerts

    When a family posts a message to a teacher(s), alert the teacher via email. Or have the option to email the teacher directly through Family Access. Teachers are missing messages from the message center because they are not aware a parent sent them.

    30 votes

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  8. Each online form emailed to a different person

    We set up a Back To School group of forms for parents to complete each year. Currently, we can only set up one person to get the email when someone completes all of the forms.
    We would like to have an email go out per form. For example, the Health History form should go to the nurse, the Transportation Needs form should go to transportation, the Acceptable Internet Use form should go to the bookkeeper, etc.

    25 votes

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  9. Mask Staff / Student SSN

    We would like for all SSN to be masked on reports. This would be staff and student SSN. We can prevent staff SSN from being viewed based on the level of security. However, the SSN will still show on reports. We would like for the number to not show (like confidential phone numbers) or at least only show the last four digits.

    16 votes

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  10. message center ranges

    Please add Next Year status as one of the range options when using Message Center by Range. This is helpful so that we don't send messages about next year information when we already know they will not be attending the district next school year. I know we can create a processing list and do it that way, but that is way more cumbersome for the end user.

    11 votes

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  11. Dropped Courses with Course Fees Report

    We need a report that will show us only students who have Course Fees in Fee Management with no corresponding course. Currently the report we are running is under Administration > Fee Management > Reports > Customers with Dropped Courses Report. While it is nice to have this report it is pretty much useless in helping us quickly catch any course fees that still exist for classes that were dropped and this is because it displays every dropped course even if the student just moved sections of the course, so we still have to look at every student individually that…

    9 votes

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  12. family access bill codes

    When creating a bill code that you would like to have posted on Family Access there would be a check box right on the bill code set up screen to do this, rather than have to go into the family access set up tab and recreate the bill code.

    6 votes

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  13. NSOE - Report showing applications that have been started but NOT submitted

    We have parents that started an application in NSOE and thought they submitted it but it was not. We would like a report that will show applications that have been started but are not finished and submitted.

    18 votes

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  14. The ability to categorize reports and search within Data mining

    It would help to find reports in data mining if we could apply one of more categories (Grades, GPA, Discipline, Demographics, ect..) to individual reports. Also, the ability to search by either a category or key word in a report title.

    29 votes

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    0 comments  ·  Data Mining  ·  Admin →
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  15. Perfect Attendance Report

    A report set up for perfect attendance

    17 votes

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    2 comments  ·  Attendance  ·  Admin →
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  16. Message Center

    It would be extremely convenient and helpful if, when creating a message in the Message Center to send a "test message" to just the person who is creating the message prior to sending it out to students and/or families? It would be a nice feature to be able to "test" the message by sending it to oneself to make sure it is set up correctly prior to sending to students and families. Thank you!

    17 votes

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  17. Student Management Configuration Pop-up Alert for Parental Consent Notes

    In the Product Setup, Skyward Customer Access, Student Management area, you can set the configuration to turn on a Pop-up for Critical Alerts. We would like to see a Pop-up for Parental Consent Notes as well. We have many Critical Alerts, so it becomes unwieldy to add the Parental Consents as Critical Alerts, to use that functionality. Too many pop-ups are annoying. But a separate Parental Consent pop-up would make sure staff knew if a custody issue existed when parents are picking up their students.

    15 votes

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    0 comments  ·  System  ·  Admin →
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  18. Ability to have mandatory online form at first login.

    Getting parents to fill out emergency forms, computer acceptable use policies, etc. is burdensome. Other sites on the web make you click to accept their policies before entering the site. It would be a huge help to be able to require our parents to complete the forms prior to entering Skyward for the first time during the school year and for those forms to "pop up" on the screen so they wouldn't have to navigate through Skyward to find them.

    31 votes

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  19. Mobile App Language translation

    It would be helpful if there were an option in the mobile app to select for language translation for the individuals who do not read English and do not have access to a desktop device.

    10 votes

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  20. Apply earned credit before planned credit to grad requirements

    We are having issues with the configuration of the grad requirements module. Skyward is not considering earned credit before planned credit. Problem>
    We have a student with 4 courses that meet a graduation requirement.
    2 are earned credit and 2 are planned credit. When we change from the default to the school year configuration, in both cases, 1 earned and 1 planned credit are applied instead of 2 earned. Both configurations list earned credit as the 5th criteria considered out of 8 criteria. Any counselor in our district would tell you that earned credit will always trump planned credit when…

    12 votes

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