Electronic Application
Make the electronic Application less confusing when it comes to loading family members into the allowed spaces. Children in the top. Adults ONLY in the bottom. Do not allow them to duplicate names! Have an option to "add" more students. We have some families who are unable to submit it electronically due to having more kids in the household then spaces on form.
Make it so their errors are highlighted before they are allowed to move onto the next screen. Many do no see the errors listed at the top of the final page. I have tons of applications just sitting there "not submitted" because they do not know they are not done or complete. AND, make the SUBMIT button on the final SCREEN...Bigger and/or in a better spot. People do not read. They assume it is submitted, but do not read the errors, etc at the top.
-
Debbie Carrico commented
Yes I agree, there needs to be a stop on the parent side when completing the app. All sections must be completed before they can proceed.