Skip to content


Product Ideas Portal

SMS 2.0 School Management System


When you chose Skyward, you chose a partnership over a purchase, a user-centered solution over a canned system, and a better experience over the status quo.



Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

Student Management Suite

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

82 results found

  1. Allow Parents/Guardians to reset their Family Access Password

    Parents and Guardians become frustrated when they are required to contact the school for a Family Access password reset. It would be beneficial for them to have the option to reset their password on their own using a verified email or phone number.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Add notifications of what's new in gradebook for parents (newly graded assignments, etc.)

    These are ideas from a parent in our district that I actually think would be fantastic additions for all parents in Family Access since I, too, once had to keep track of a scattered child's assignments. My thought is to have some kind of "what's new" feed in Family Access that would show this information

    Here are his ideas:

    My son has a history of not turning in assignments. On some of those assignments, he has no recollection until they show up in Skyward as missing. I keep a history of all assignments, when they first show up in Skyward,…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Apply credit balance upon checkout

    When a students customer account has a credit balance on it allow the parent to use this credit balance upon check out in Family Access. Currently Family Access does not do a great job with visibility of a credit balance on an account. It should show in the list of current charges/credits so that parents are reminded that the credit exists.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Display Next Year Schedules - Options

    Hello:

    In working with our schools specifically in setting up the On-Line Registration, the question has come up is if there is a way to display Next Year Schedules ONLY AFTER FEES have been PAID? In the past we have utilized the option in the FA Entity Set Up to check the box that reads: Only Show Schedule After Online Registration Completed however this does not ensure that fees have been paid. Also we have noted the Option at the bottom of the screen to HIDE Next Year Schedule for Selected Students HOWEVER it would be extremely convenient if there…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Mobile ID Card available to Parents in Skyward App

    PLEASE make the Mobile ID Card for students available so that it can be enabled on the Family Access side for the Parent App! We need this for the ability to scan when parents come to pick up their students early. Thank you!

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. message center

    Message Center Alerts

    When a family posts a message to a teacher(s), alert the teacher via email. Or have the option to email the teacher directly through Family Access. Teachers are missing messages from the message center because they are not aware a parent sent them.

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Open and close time period conferences in family access

    It would be great in family access configuration to have a way to set time period open and close for when guardians can sign up for conferences.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to change "Online Forms" label in Family/Student Access

    We use our Online Forms for our Co-Curricular and Athletic forms that students have to complete each year. Student's and Parents get confused and either fill out the Online Forms instead of the Online Registration or they complain that they can't find the forms. If we had the ability to rename this label in Family/Student Access like we can for Online Registration and New Student Online Enrollment I think it would be less confusing for parents/students.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Parent absence request

    Once the parent submits the absence request and it is approved by admin or staff, the unexcused absence should automatically update, the Skyward admin should not have to manually update the unexcused to excused.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Family Access Responses show Student Name/Family ID Number

    When parents use Family Access to ask a question or update a student, the response should show the Student Name or at least the Family ID #. Right now it just shows the email address of the guardian, which causes us to search all the buildings for the correct student.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Need a way to send email reminders to parents who have incompleted returning student registrations

    It is impossible to get an accurate list in data mining of parents with incomplete returning student registration (believe me, we've tried - verification status is not an accurate indicator and includes parents who are new to the district who are complete because they have completed new student enrollment). However, we need to periodically email our parents who have incomplete online returning student registration and have no reliable way to do so. We need either an accurate data mining indicator of who is required to complete online registration and has not done so, or a new automated email reminder that…

    66 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add option to use Processing List to turn off schedules in Family/Student Access.

    In the Entity Configuration for Family/Student Access, you can turn schedules off for selected students. It would be helpful to be able to use a Processing List rather than selecting one-by-one.

    36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add Transcript As Option for Student Family Access

    The goal is to provide students with quick access to information regarding when and where transcripts have been sent. The intention of this RFE is to free the school counselors of the majority of student requests for this information and to provide the requested information to students as soon as the information is entered into Skyward. The negative impact is students making multiple trips to the counselors' offices to check on the status of their transcript requests. Add transcript as an entity configuration option for students and family.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. In Family Access and Student Access separate transcripts from the portfolio area, like report cards are separate.

    We would like to use the portfolio area for registration and legal documents. But we do not always want these items displayed in family access and/or student access. But we cannot use the portfolio in this manner because this is the only area custom transcripts display. We can allow report cards to display separately, even though they are technically in the portfolio. Or another option would be to allow us to assign a type to the documents in the portfolio and then have a set up area in family access that lets us designate which types to display.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. On line Registration - Completion Status

    Our district nurses would like to know if there is a way to flag the On-Line Registration for when guardians complete the process but then actually go back in and make additional changes - especially to health records but this would be helpful as well for all staff so that they are aware that additional changes have been made. Or is it possible once the on-line registration is successfully completed guardians are then locked out or have a view only access to the on-line registration information with a not stating Your On-Line Registration has been completed. For additional changes to…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Add report to track number of families using FA

    My district is trying to determine an approximate percentage of families/guardians who utilize Family Access for each entity and in a given time frame. I can run a Login History report but that doesn't give me a count or a comparison to the total number of users for calculating a percent. Please provide a report or data mining utility that will calculate a percentage or will allow a data mining export so we can calculate Family Access Usage based on our own criteria.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Auto-Email for Online Registration Completed

    We'd like to have an auto-email option that would automatically notify all family contacts for a student when the online registration process has been completed. This would notify the parents that the task is completed so they wouldn't need to go into Family Access to view the forms to see if it's complete. This also would notify Family 2 contacts (which in some instances are more diligent about making sure the tasks are getting done) that the expected task has been completed.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Family 1 Family 2 Prompt to delete EmergContact

    In a divorce situation where there are two family records we would like a prompt to the 2nd family/parent when Family 1 deletes them as an emergency contact. The prompt to Family 2 would be to approve or deny the delete request. We're aware we can have this setting enabled for the campus registrar to review/approve/deny the request but don't want that burden on them. This is a hot topic for our district that has come up several times and has made its way to our leadership as well as parent calls directly to Skyward's leadership.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. School Path to show in Family Access

    We have rezoned twice now and it is a major issue when parents do not know what campus their child needs to go to. Is it possible to add the school path/NY school path to show in the student info in family access? If parents could see their school path/NY school path it would help the confusion and all the phone calls and letters to parents.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Family 1 can allow Family 2 to do registration

    Would like to see an option for Family 1 to check a box that will allow Family 2 to do registration We have close to one quarter of our population where there are two families. We have a battle raging each year on who is allowed to do what for their children. Sometimes families do not mind sharing responsibilities; however some do not want to share responsibilities. What we have had to do if both families are in agreement is move Family 2 into the Family 1 position so they could accomplish the task and then move them back. A…

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base

Feedback and Knowledge Base