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SMS 2.0 School Management System


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Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

Student Management Suite

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48 results found

  1. default fee due dates

    When student fees are pushed out at the start of the year through the mass fee creation utility they are able to all be given a specific due date. As students are enrolled and scheduled after running the mass fee creation utility, their fees due date are the date that the course is added. Same with when a schedule is changed, the due date for the new course fees is the date the course was added. This creates an issue when parents go to view their fees and any new fees will show up as past due. It would be…

    4 votes

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  2. Add sort by Family ID for Student fee statements

    Please add a sort by Family ID when printing Student fee statements. We manually have to do this every year.

    1 vote

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  3. Mass Fee Creation: Credits and Waivers Removal Utility

    It would be nice to have a Utility to Mass Delete/Reverse/Remove Credits and Waivers applied to students. We had to manually touch several hundred of our students to correct their book bills.

    1 vote

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    0 comments  ·  Fee Management  ·  Admin →
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  4. Mass Change Billing Detail Dates

    Under Administration > Fee Management > Setup > Utilities > Mass Change Billing Detail Dates we need the ability to select multiple Bill Codes to change the Due Date. Currently you can only select one code at a time.

    2 votes

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  5. Mass Fee Creation: Credits and Waivers BUG

    Our district participates in a Federal program that gives us ESSER funds that pays for certain fees on book bills for our students. Our Superintendent wants the fees displayed and that they were covered by these funds for parents to see. Skyward told us to use the Credits and Waivers utility under Mass Fee Creation. This worked fine on our first year last year, however this year we ran into major issues. We clone our fees every school year so they are the same. For some reason when we ran the utility this year if a student had an unpaid…

    1 vote

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    0 comments  ·  Fee Management  ·  Admin →
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  6. Have a Mass Assign Course Fees

    Have the ability to mass change the course fees for the new year. After copying current to future the amounts usually need changed. Instead of entering them one by one have the option to mass change the amount. For example our 20 English courses have the same fee amount. Instead of going into each individual record have a mass change to a set amount.

    3 votes

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  7. Stripe

    Have Skyward integrate with Stripe. We were told to purchase RevTrak for the Food Services module and then now we have to purchase the Fee Module for a separate fee. Please integrate with Stripe as Stripe has full API capabilities.

    1 vote

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    0 comments  ·  Fee Management  ·  Admin →
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  8. I would like to be able to attach a picture to a fee.

    Having the ability to add an attachment to a fee (Chromebook repair fee, book damage..).

    6 votes

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  9. "Password of the Day" for Fix Programs hurts productivity

    Skyward has implemented a "password of the day" for whenever anyone needs to use the Fee Fix program. Each day we need to use it, we need to reach out to Skyward via a service call and wait for their response. This hinders productivity as the response can take several hours to arrive. It also places unnecessary workload and stress on the Skyward customer service representatives. Ideally, there should be a way to automatically distribute this password to specific users (ones with system-wide access, perhaps?) who can divulge it to their coworkers as needed.

    26 votes

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  10. Create Utility to Mass Add/Update Bill Codes

    Create a Utility to Mass Add or Update Bill Codes. Example: Our equipment damages accounts changed, so we have to manually update each Bill Code for each piece of IT equipment. Don't want to have to update every Bill Code with the same data. Instead be able to upload a file with the data to update or with all data to Add new codes.

    11 votes

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  11. Automatic Email Setup when Fee Activity Changes (in Fee management configuration)

    We currently use the automated emails for new fees by bill code. The problem is that we cannot configure what the emails say by entity. It would be great if you can configure this by entity and not district wide only.

    8 votes

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  12. Fee Management - Ability to Reverse Charge if paid via web/vendor

    Currently, if a parent pays for a fee/charge using our online vender/wep payment, we lose the ability to reverse the charge and have to use an Arrears code to document the refund. It would be a lot easier if we could still just do a "reverse charge" and process the refund record for fees paid online like we can for fees that were paid with cash/check.

    7 votes

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  13. Which parent is responsible for the payment of fees

    In the student set up have a check box or a field to indicate which parent is legally responsible for the payment of the fees. Usually a problem when there is a 2 family house hold.

    12 votes

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  14. family access bill codes

    When creating a bill code that you would like to have posted on Family Access there would be a check box right on the bill code set up screen to do this, rather than have to go into the family access set up tab and recreate the bill code.

    6 votes

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  15. Dropped Courses with Course Fees Report

    We need a report that will show us only students who have Course Fees in Fee Management with no corresponding course. Currently the report we are running is under Administration > Fee Management > Reports > Customers with Dropped Courses Report. While it is nice to have this report it is pretty much useless in helping us quickly catch any course fees that still exist for classes that were dropped and this is because it displays every dropped course even if the student just moved sections of the course, so we still have to look at every student individually that…

    9 votes

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  16. Fee Management Emails

    When emailing statements, it would be so helpful to have the option to email to both parents in family 1 - both families would be helpful as well
    It would be like the message center then, where you could choose who receives it.
    We have so many families where mom is listed as parent 2 but dad is the one getting the emails but never checks his email.

    33 votes

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  17. Contact person who knows both student side and finance side

    We utilize the general ledger update on fee management. Having a contact person who knows both student side and finance side would be helpful when problems arise.

    6 votes

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  18. Processing List in Fees Reports

    Add the ability to run ALL fee management reports by processing list.

    6 votes

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  19. Allow fees to be made in the stundet's profile

    Right now they can easily view a student has fees but can't add or pay fees which makes users go to a separate area in Skyward
    . We would like the secretaries be able to enter in fees and payments directly on the student's profile. This will allow secretaries to complete all their tasks in one place.

    13 votes

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  20. Option on report for Tax

    Add an option to the Fees Paid report that will show you how much money was received in Taxes when you use the tax feature in the Fee Management Configuration.

    6 votes

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