Mass Fee Creation: Credits and Waivers BUG
Our district participates in a Federal program that gives us ESSER funds that pays for certain fees on book bills for our students. Our Superintendent wants the fees displayed and that they were covered by these funds for parents to see. Skyward told us to use the Credits and Waivers utility under Mass Fee Creation. This worked fine on our first year last year, however this year we ran into major issues. We clone our fees every school year so they are the same. For some reason when we ran the utility this year if a student had an unpaid balance in one of those bill codes from any prior year the utility went back and credited that bill code first instead of the current year charge and we have no way of changing it within Skyward. This caused MAJOR issues with our book bills this year. The only option we had was to create a false cash payment against the old charge then run the utility then go back and void the cash payment, this is an UNACCEPTABLE process. Skyward needs to add an option to the Credit and Waivers utility to process them ONLY on CURRENT YEAR bill codes or all bill codes or on the preview screen add the functionality where we can choose which charges this credit is applied to. We need this implemented by July 2023.