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SMS 2.0 School Management System


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Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

Student Management Suite

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48 results found

  1. Need ability to print approval info

    When printing the Applications from I need to print the online application for our review but when I print the application it doesn't show our approval information.

    Need that info

    48 votes

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  2. Allow Attendance Factor For Selected Entities

    If you try to run this report from the district entity you can still only enter one Attendance Factor value. This value is then attached to each entity displayed on the report. That is obviously not correct. The current workaround is to run this report at each entity specifying a different Attendance Factor value each time. This is inefficient. It would be helpful if you were able to specify the Attendance Factor for each entity when running from the district level. This way you only need to run the report one time vs. eight times (in our case).

    47 votes

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  3. Allow parents to customize their food service low balance notifications

    Parents should have the ability to customize food service low balance alerts in Family access.
    Currently this is controlled by checking a box to allow guardians to subscribe to food service low balance notifications in District User Settings, and then entering an amount for the low balance. We would instead like this low balance amount to be moved to Family access, so that when a parent checks the box to subscribe to the low balance notifications, they can also choose a custom amount for the low balance.

    36 votes

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    1 comment  ·  Food Service  ·  Admin →
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  4. Add ability to look up student by first name

    We have kindergarten students coming through the lunch line who have issues with their last names. It would be helpful if the software would allow the lookup of a student by first name in addition to the last name that is currently available on the POS screens.
    Ability to lookup student by first name while in the POS screens

    34 votes

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    1 comment  ·  Food Service  ·  Admin →
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  5. POS improvement

    It seems to be when an incorrect number is entered and it takes you to the selection screen. The default is the first person in the alphabet and if you accidentally choose select instead of back the purchase is charged to the default person. It would seem to me that a better option than that would be when an incorrect # is entered you would get a message on the screen that lets you know that the # is incorrect. If you want to look up by person you can choose the customers tab in the lower left of the…

    29 votes

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  6. External Lunch Menu Link for Mobile App

    Request for mobile app: Lunch menu area - we would like to have the mobile app have a clickable link so that the lunch calendar link URL will take patrons to the lunch menu calendar. We would be able to provide a link to our pdf lunch menu through the mobile app.

    28 votes

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  7. Make Default Entity match Cafeteria

    It would be helpful if the students default entity could match their cafeteria. with a school district of 6500 students, every time a student moves from one school to another, their cafeteria has to be manually changed. This is impossible to keep track of.

    25 votes

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  8. Customer Meal Statement Deposits Posted First

    On the Customer Meal Statement report I am requesting that all deposits are reflected first and then the purchases for each day. When viewing a Customer Meal Statement customers look like they are in the negative more often than they actually are because the programming currently has all the purchases for the day posted first before the payments for the day are posted. This makes it hard to do a quick analysis of a customer to see how frequently they are actually in the negative. If the payments were posted first and then the purchases the running balance would reflect…

    24 votes

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  9. Do not allow inactive students to be charged

    We would like for inactive students lunch accounts not to be charged accidently thru Point of Service. We are having an issue with current students typing incorrectly their keypad number and students who are not longer with the district are being charged.

    23 votes

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    1 comment  ·  Food Service  ·  Admin →
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  10. Could there be a widget on staff dashboards that shows their lunch balances?

    Could there be a widget on staff dashboards that shows their lunch balances? Unless staff have their own children in school, they cannot see what their lunch balance is.

    18 votes

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  11. Allow Import of Wanding Messages in Food Service.

    It would be nice to either tag a health condition as a wanding message or have the ability to import wanding messages into the system via Skybuild imports. This would eliminate the possibility of accidentally serving a student that has a health related allergy because it wasnt inputted as a wanding message.

    17 votes

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  12. Add Automated Email for when a food service application is added

    Requesting the ability to setup an automated email when a food service application is submitted by a parent in Family Access.

    16 votes

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  13. Update customer cafe in Food Service when student changes entities

    When a student changes entities, their customer record is not updating their Food Service default cafeteria. When their name is entered at the POS of their new entity, a warning appears that they are not active at the new entity. This also causes reporting issues.

    13 votes

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  14. Modify application add process

    Allow parents to select ADD application without having to select a student first. Allow them to select Add application and then if there is more than 1 student prompt them to select a student.
    Allow parents to select ADD application without having to select a student first. Allow them to select Add application and then if there is more than 1 student prompt them to select a student.

    13 votes

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    1 comment  ·  Food Service  ·  Admin →
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  15. Add column with name of submitting person

    We would like to have the name of the person who actually submitted the FS application added to the Pseudo Applications screen. As it stands now anyone in the family can submit the FS application but when you go to find the application you have to know the primary guardian name of the family - that is the name that appears. When our auditors come I have to give them a cheat sheet that has student names names of primary guardians and also names of the other guardians in the family so they can find the applications they are looking…

    11 votes

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  16. Print Online Applications on 2 Pages instead of 3.

    We have to print out online applications for auditors, food service people, etc. The print area is set so that it prints 3 pages and takes a lot of space in notebooks, additional paper, etc. We would like to see the print area reformatted so that it would print on 2 pages (or one page front and back). It looks like it would be simple to remove the page break prior to Step 4 and include it on page 1. Thank you!

    8 votes

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  17. Electronic Application

    Make the electronic Application less confusing when it comes to loading family members into the allowed spaces. Children in the top. Adults ONLY in the bottom. Do not allow them to duplicate names! Have an option to "add" more students. We have some families who are unable to submit it electronically due to having more kids in the household then spaces on form.

    Make it so their errors are highlighted before they are allowed to move onto the next screen. Many do no see the errors listed at the top of the final page. I have tons of applications just…

    8 votes

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    1 comment  ·  Food Service  ·  Admin →
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  18. Stop Ala Carte Purchase option enabled by parents on Skyward Family Access

    This is a great option, however, the message is confusing in POS. Instead of saying " A Permanent Stop Purchase option is set for STUDENT NAME," can it read "A Permanent Stop Ala Carte Purchase option is set for STUDENT NAME?

    8 votes

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  19. Preferred name available in Point of Sales System.

    We have transgender students that come through the lunch line. It is quite confusing and embaressing when a student comes through the line that has not legally changed their name yet. We need a be able to have a better system than using the critical wanding messages that we use for food allergies.

    7 votes

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  20. Determining Official Electronic Signature

    Our state food service department requires that we be able to show that applications were correctly determined, the date of the determination and the signature of the determining official. It would be very convenient if this were available in Skyward so we would not have to print out each application. In a district of almost 8000 students that's a lot of applications!

    7 votes

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