NSOE - NY Enrollment Enable FA
Hello:
It would be extremely helpful if, after an NSOE application has been approved for NY (next school year) that the Family Access Account could also become active for that student prior to the year-end roll over. Guardians who apply via NSOE are granted access to FA however if the approval is for next year and they then log in FA during the current year, they get a message stating: "This user does not have access to Family/Student Access" which causes confusion for guardians who have an accepted application. Our district registrar has fielded numerous phone calls from guardians questioning if there student is truly enrolled or not. Please create an option in NSOE that enables FA for both CY and NY approved applications. Thank you!
-
Anonymous commented
Our families with an NY student enrolled, no siblings, are able to log into Family Access immediaately. They can't see any info about their Inactive student, but they can fill out Custom Forms. Maybe it is a Config setting?