Custody Alerts
When students have a custody alert that is critical to the safety of a student, there should be a much more appropriate graphic than a tiny little "almost hidden" bubble on the very cluttered user interface. Other software packages have much more "alerting" graphics to make the matter obvious to busy secretaries fielding many tasks simultaneously while verifying custodial and emergency contact people who come to pick up students at the end of the day. Please pay greater attention to making your user interface more user friendly.
Kim Prevost
shared this idea
As mentioned by others in the comments, you can leverage parental consent notes and/or critical alerts to help draw additional attention to these students. We did bring this feedback over to the Qmlativ product and much like on SMS you can require acknowledgement on Critical Alerts; however, on Qmlativ we do this per student based on their explicit situation, in addition to allowing a custom note to be added to the alert that can be viewed by anyone who has access to that student indicator for additional awareness.
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Cheryl Del Ponte
commented
Our District uses the student indicator for these situations. We chose a red 'P' in the bottom right corner of the indicator box. Shows up very well, but also provides confidentiality for students.
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Karen Simmonds
commented
We also use the critical alert.
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Rebecca Thompson
commented
We also use Parental Consent notes, adding it under All Notes on General/Profile, note type=Parental Consent. For us, this creates two flags - a bright green note and an indicator. These two flags also show up in Gradebook. We, too, reserve the Critical Alerts for Health issues.
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Lynne Laube
commented
We use the critical alert as well.
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Michelle Gross
commented
I think we need to be very careful with information that may be viewed by students. (Smartboard in classroom connected to Skyward).
Don't like the idea of a large flag being present for all.
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Michelle Falkinham
commented
Our district utilizes the student indicators for these. We add a parental consent note from the "all notes" area on the student's general>profile tab. We have an indicator set to show up if there is one of these notes attached to a student. It is more obvious and then staff can just click on the indicator to see what the note is about.
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Amy Shore
commented
I agree with this. Currently, my District puts custody alerts and Orders of Protection into the Critical Alert area under Emergency. From what I understand that area is intended to be used for health information.