Revoke POD (Password of the Day) in Fix Fees Program
I would like to see the POD removed from the Fix Fees Program. I am very frustrated with putting in a critical service call first thing in the morning to get the code and it's 4 hours later and we still haven't gotten a call. I have now been sitting in live chat for over 30 minutes. We have school choice and a large school district. Parents enroll and pay fees online over the summer and now that students are dropping and spots are opening we transfer students to their first choice. But we cannot delete them out of the other entity until we transfer the fee and the payment to the new entity and the only way to do this is in the fix fees program. This is keeping our enrollment center from seeing true counts at each school and it's frustrating to us that we have piles of students waiting for a response from Skyward. The system is supposed to work for us, not make life this hard. Please change this back to what we had so we can do our jobs efficiently.
Judy Demuth
shared this idea
Thank you all once again for your comments and votes on this product Idea. An option has been added to Fee Management module to allow transferring of payments/receipts between entities and will be security enabled. This update will be available within the upcoming June release addendum 11, which will be posted on 10/28/2021. Thank you.