allow to override sending an email to employee and approver in True Time
We have it set up that approvers receive email notification when a timesheet, TS, has been submitted and employee receives email notification when a TS is denied.
Sometimes Payroll has to deny sheets to make corrections such as a pay code used or deny and resubmit so it catches the time off because employee submitted before the TO pulled in.
In these cases we make all the changes, mostly because by the time we get to them there isn't a lot of time to wait for the employee to fix, resubmit, and have them re-approved. When the email goes out they wonder why and end up contacting us. If we could have an email override when denying so in those instances the employee and approver do not receive notification.
Thank you for submitting this idea.
We would like to see more support from the Skyward user community. We’d like to see user collaboration prior to considering it for development.
Thank you!
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Amy Van Hout commented
This override of sending the "automated e-mail" to the employee that their time sheet was denied, would be a great enhancement, since it DOES cause confusion to the employee (I purposely send them an e-mail telling them to disregard the automated e-mail and tell them what I'm fixing and why). Please seriously consider this Skyward!!!