Requesting warning message for Bank Routing Info
Issue When entering direct deposit information it seems like (to my payroll specialists) the system finds the closest routing number in the library. They key in the routing number and select the bank name that comes up. We just found an incident where the payroll specialist entered a routing number & that bank was not in our library - but she did not realize it - and the bank name selected was the next closest. Can something be changed to warn them during data entry that the routing number is not in the library. Kind of like it does with account codes.
Theresa Fierro
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Thank you,
Ashley Prinsen
Product Owner
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Julie Lipke
commented
Very important-so odd how it just chooses a number closest instead of giving a warning.
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Julie Lipke
commented
I agree fully-the same thing has happened to me where I didn't realize it just entered the bank with the closest routing number!!!