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SMS 2.0 School Management System


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Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

Debbie Dubuc

My feedback

38 results found

  1. 5 votes

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    Thank you for submitting this idea. We need your feedback:

    Could you provide a screenshot of what they have set up for parameters? Location: HR\PA\CP\TT.

    We’d specifically like to know what you have selected under Timesheet Statuses to include:

    Do you have the fourth option “Include timesheets that have no transactions” checked? If it is checked it will make it so the report is wide open.

    If you are running it wide open, what are your dates?

    Thank you!

    Debbie Dubuc supported this idea  · 
  2. 13 votes

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    Debbie Dubuc supported this idea  · 
  3. 8 votes

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    Debbie Dubuc supported this idea  · 
  4. 19 votes

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    Debbie Dubuc supported this idea  · 
  5. 34 votes

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    Planned  ·  Caitlin Barton responded

    Hello! This idea is planned to be worked on. Stay tuned for more updates on this idea. Thank you and have a great day!

    Debbie Dubuc supported this idea  · 
  6. 16 votes

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    After researching the two issues detailed in the
    Product Idea we have some feedback.

    We will not be considering #1 for development. Best practices in security are constantly changing and bad actors become more resourceful and creative. This is a valid valid email event to me. If a Bad Actor adds a direct deposit number when there wasn’t supposed to be one, that would be something our users would want to be notified about. Even if it does cause alarm, better to be safe then sorry.

    We looked into #2 and are not able to duplicate this issue in any environment. We will need to know the exact steps you took to recreate the event.

    Thank you.

    Debbie Dubuc supported this idea  · 
  7. 17 votes

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    Debbie Dubuc supported this idea  · 
  8. 11 votes

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    Hello!


    We have a few options that you can try to resolve some of these scenarios you have listed. 


    We cannot prohibit employees from submitting timesheets before all hours are accounted for, but you can set a requirement for the employee to select a reason why their timesheet is short on hours when the timesheet is at least X less than their weekly schedule time.


    For your approvers, there is a setting where you can display timesheets in a different color when they are under a certain # of hours of their schedule. 


    If your employees have an annualized rule, you could have a time off record created for any hours you are short.


    Thank you,


    Caitlin Barton

    Product Manager

    Debbie Dubuc supported this idea  · 
  9. 16 votes

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    Hello! Scheduling Direct Deposit emails is current functionality. You can set this up two different ways. If you just sent your Direct Deposit emails recently, you can go into “My Print Queue” (upper right hand corner of your screen). You will see a Report Description with “Send Direct Deposit Emails”. Highlight the row by clicking on it and then click on Tasks on the right hand side. You will then click on Schedule This, which will prompt you to choose which days of the week, months of the year, etc. to run the scheduled task. Once you are finished click Save. If you do not have any recent Direct Deposit Emails sent, once you run your next Payroll and you send the notification you will have the same record in your Print Queue which will allow you to setup your scheduled task with the same steps above. Thank you and…

    Debbie Dubuc supported this idea  · 
  10. 5 votes

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    Debbie Dubuc supported this idea  · 
  11. 9 votes

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    Debbie Dubuc supported this idea  · 
  12. 6 votes

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    Have you tried any of the following suggestions?

    (1) Have you tried excluding pay codes that you don’t want? There is the ability to exclude pay codes that you don’t want employees tracking time against from True Time. This can be done with district wide or by timekeeping rule.

    (2) You mentioned the app. Does that mean that the employees are having the biggest issue on the mobile app? When employees have multiple pay codes to track time against. the primary pay code is indicated in pretenses. This should happen automatically.

    (3) Is it a business practice to deny the Time Sheet, wait for the employee to change it, re-approve and re-submit? HR should have the ability to update the pay code from the Employee Profile in the Web.

    Thank you!

    An error occurred while saving the comment
    Debbie Dubuc commented  · 

    Ashley,
    We have been struggling with this problem since we started using True Time. Although we like True Time, there are some steps that can definitely be improved. It is really a back and forth issue, when an employee enters the wrong information - for example selects the wrong Pay Code for the job they are doing, and then submits their time card. We have to go in and deny it first in order to make any appropriate changes. Of course it would be awesome if our employees didn't make any mistakes... but since they do, there should be a more convenient way of correcting their time sheet. It's a very long, drawn out process to deny, wait for employee to correct, re-submit, re-approve and submit to payroll just because they picked BUILDING when they returned from lunch instead of SEC10 or whatever their regular paycode is. There really needs to be an easier process.

    Debbie Dubuc supported this idea  · 
  13. 10 votes

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    Thank you for submitting this idea to the Ideas Portal.

    This is the platform for Skyward users to show support for ideas they like. It’s also the perfect place to share your thoughts and start a conversation about the idea.

    If you like this idea, and you want it considered for development, then we need to see your support!

    If you like this idea, please vote and comment. You can track it as it rises to the top of the list.

    Thank you,
    Ashley Prinsen
    Product Owner

    Debbie Dubuc supported this idea  · 
  14. 4 votes

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    Debbie Dubuc supported this idea  · 
  15. 8 votes

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    Thank you for submitting this idea to the Ideas Portal.

    This is the platform for Skyward users to show support for ideas they like. It’s also the perfect place to share your thoughts and start a conversation about the idea.

    If you like this idea, and you want it considered for development, then we need to see your support!

    If you like this idea, please vote and comment. You can track it as it rises to the top of the list.

    Thank you,
    Ashley Prinsen
    Product Owner

    Debbie Dubuc supported this idea  · 
  16. 9 votes

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    Thank you for submitting this idea to the Ideas Portal.

    This is the platform for Skyward users to show support for ideas they like. It’s also the perfect place to share your thoughts and start a conversation about the idea.

    If you like this idea, and you want it considered for development, then we need to see your support!

    If you like this idea, please vote and comment. You can track it as it rises to the top of the list.

    Thank you,
    Ashley Prinsen
    Product Owner

    Debbie Dubuc supported this idea  · 
  17. 9 votes

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    Debbie Dubuc supported this idea  · 
  18. 17 votes

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    Good Morning! Thanks for all the feedback, we appreciate it! There is a great option right now to get to the Check Estimator from Employee Profile. If you login to Skyward > Web Human Resources > Employee Profile and search for the employee you are looking to run the Check Estimator for, you can then click on the Blue Information Icon (i) next to the search bar and Ranges button. This will take you out to Employee Access, where you can click on the Check Estimator tab and run the Check Estimator process for that employee.

    Debbie Dubuc supported this idea  · 
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