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SMS 2.0 School Management System


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Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

Student Management Suite

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89 results found

  1. IEP legal name

    When a students name is changed in the Identity tab, their legal name still prints on the transcript and report card. We need for it also to print on an IEP or 504. It isn't right that we can use that tab for students who have a name change because of gender identity, unless they are a special education student. It should be an option to change to print legal name on different reports, including IEPs & 504s.

    8 votes

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    Completed  ·  Jacob Kneser responded

    Sorry for the delayed message here, however I bring good news! We added some configuration settings to Special Education to allow you to choose what values to merge onto Special Education forms. There are options to pull a value from the Legal Name fields when they are filled in or only from the regular name fields, and from Gender Identity when filled in or only from the Gender field. This was completed and released with 05.23.06.00.04 - Jun 2023 Release PMP0 Addendum4, which was sent out 7/20/2023.


    Thank you all for your feedback on this idea!


    Jacob K.

    Skyward Product Management

  2. Identity Tab Legal Name Field Needs to be Searchable

    The addition of the new Identity tab with Legal Name field is very helpful in allowing districts to follow OCR requirements. However, the legal name is not searchable in the system. This field needs to be searchable for many clerical reasons. Please make this field searchable as soon as possible.

    51 votes

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    4 comments  ·  Student  ·  Admin →
  3. Granular configuration for preferred names and gender identity in Student Management

    While it's wonderful that Skyward 2.0 is developing methods to support Transgender and Gender Nonconforming students, this needs to be pushed further and make those options more granular. In instances where a transitioning student or gender nonconforming student does not feel yet comfortable notifying their family of their preferences, we should be able to comply with that request by restricting the display options in Family Access.

    5 votes

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    0 comments  ·  Student  ·  Admin →

    Great News! We have completed adding the functionality that allows district to control gender identity from displaying within Family Access. This update will be available with the Addendum 8 of the June Release, which will be going out on 9/12/2024. Thank you for all your votes and comments. The additional configuration option can be found within menu path PS\CA\ST\CF.


    Andrew K.

    Skyward Inc.


  4. Add an option to all conferences for a guardian to be able indicate a virtual or in-person preference

    Add an option on all conferences for a guardian to be able indicate a virtual or in-person conference preference

    8 votes

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    Great News! This feature has been completed and will be going out within the October Addendum 11 Release and February Addendum 2 Release today. We thank you all for your comments and votes and hope you enjoy the new feature. 

  5. Revoke POD (Password of the Day) in Fix Fees Program

    I would like to see the POD removed from the Fix Fees Program. I am very frustrated with putting in a critical service call first thing in the morning to get the code and it's 4 hours later and we still haven't gotten a call. I have now been sitting in live chat for over 30 minutes. We have school choice and a large school district. Parents enroll and pay fees online over the summer and now that students are dropping and spots are opening we transfer students to their first choice. But we cannot delete them out of the…

    10 votes

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    Thank you all once again for your comments and votes on this product Idea. An option has been added to Fee Management module to allow transferring of payments/receipts between entities and will be security enabled. This update will be available within the upcoming June release addendum 11, which will be posted on 10/28/2021. Thank you.

  6. Make Enrollment Documents An Optional Requirment in NSOE

    Currently, we have the option to turn on the ability for parents to attach enrollment documents in NSOE, but it is not required, the step is just there. If we choose a document type as required, we do not want the parent to be able to Submit their application without the attachments. They should be able to move passed the step if they, for example, need time to gather the documents, but they should NOT be able to Submit the application otherwise. Not every district would want this as a requirement to Submit the application, so if this could be…

    17 votes

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    0 comments  ·  Enrollment  ·  Admin →
    Completed  ·  Jacob Baumann responded

    Great news! With PR 4671611, new options have been added on the Attachment Types for NSOE that allow you to designate documents as requirements before a guardian can submit the application or registrars/administrators approve them. This project was completed with 05.21.02.00.06 and released on 4/15/2021. If there are additional needs to these options, please let us know!

  7. Student Indicators visible in Gradebook

    I see that student indicators were added to My Classes and My Students. This is helpful, but teachers spend more time in the gradebook than anywhere else. Anticipating students being added to, or removed from the online learning activity on a regular basis, it makes sense to have this indicator where it is used the most - in the gradebook - where the teacher may have to make adjustments for the student's assignments and overall grade. Hope it makes it to the gradebook! Thanks!

    37 votes

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    The student indicators have been added to both the Secondary and Standards Gradebooks. You will be able to view these within the following locations within the gradebooks, main screen, score entry screen, and quick score entry screens. We thank you all for your votes and feedback on this update. We hope you all enjoy the new enhancement.

  8. Mass Add/Change/Delete Student Request/Scheduling to ONLY drop active

    To mass delete schedules is a blessing, however, that utilty should only mass delete classes the student is ACTIVE in,not previously dropped classes. Can it be changed to Delete All Scheduled Course/Class Or Delete ONLY Active Scheduled Course/Class - two options?

    17 votes

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    0 comments  ·  Scheduling  ·  Admin →
  9. Method of Instruction in Data Mining needs "As Of Date"

    When running a data mining report, and selecting "Method of Instruction" we need an "As of Date". All other programs, under Special Programs, have this option in Data Mining.

    28 votes

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    3 comments  ·  Student  ·  Admin →
    Completed  ·  Jacob Baumann responded

    Great news, with PR 4583409, a “Method of Instruction As Of” field has been added to Data Mining. With this field selected, you’ll be able to designate a certain date to look at (As Of). This update went out with 05.20.10.00.06 – Oct 2020 Release Addendum6 on 12/10/2020. Thank you for the continued feedback!

  10. Class Roster Report - Educator Access Plus

    Currently there is no way for a teacher to print a class roster with indicators. It would be great if teachers could create a template to include method of instruction, status indicators, etc so they can have a report handy showing who is a virtual (online) student or other indicators. This is an option if you print a class roster from the office end, but teachers do not have access to this.

    12 votes

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  11. Inventory management for 1:1 laptop so we could assign/return laptops like we do textbooks in bookstore

    Inventory management for 1:1 laptop so we could assign/return laptops like we do textbooks in bookstore

    2 votes

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    2 comments  ·  District  ·  Admin →
  12. Grade Posting Administration - Requesting Grade Changes

    We are having an issue after grade changes are requested. We allow teachers to request grade changes after the grading period posting closes. As Skyward is set now, once the teacher requests the change, it automatically opens the closed grading period and allows the teacher to post their own grade change without waiting for admin review/approval.

    This seems to be a new issue as we have not changed what we are doing but the way that Skyward manages the requests has changed.

    If the district allows teachers to post their own grades, and an entity allows Grade Change Requests (which…

    6 votes

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    3 comments  ·  Gradebook  ·  Admin →

    Great News! This product idea has been completed and updated. The changes are now available within the Addendum 5 of the June 2022 Release, which was posted on (8/4/2022). Thank you all for your votes and comments. 

  13. mass change special programs end date

    Would like to be able to mass change the end date for a special programs record - particularly the Method of Instruction.

    6 votes

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    Completed  ·  Jacob Baumann responded

    Thank you for the feedback! You will have the ability now to mass end the Method of Instruction special program within the Mass End Special/Local Programs utility.

  14. Method of Instruction in Family Access

    Currently, in order for families to see their student's method of instruction in Family Access they need to be in the Student Info tab then click on Request Changes to (student name). Could this MOI information be brought to the first page of the student info area or perhaps somewhere more easily seen for the parent?

    6 votes

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    Completed  ·  Clayton Bentz responded

    Good News! We have completed and released this update.

    Thanks again for submitting your idea to the portal.

  15. Student Locator Report

    It would be helpful to coaches, music/band teachers, and secretaries if you could print the Student Locator Report based upon a processing list. Also, if you were able to print it based on Activity that would be helpful as well.

    4 votes

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    0 comments  ·  Scheduling  ·  Admin →

    The student locator report has been updated with additional ranges and filters including processing lists and by activity. This functionality will be available within the next addendum release schedule to post on 7/8/2021. Thank you all again for your comments and votes.

  16. On NSE, we would like to be able to enter a date range for when the parent chooses "Expected Enrollment Date".

    Currently on NSE, a parent can enter any date for "Expected Enrollment Date". We are suggesting that we be allowed to enter a date range. This way we can control it and parents are not putting in birth dates, or dates outside of the school year. Thank you for your consideration.

    3 votes

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    Completed  ·  Jacob Baumann responded

    Great news! With PR 4753795, schools can set a range the expected date of enrollment must fall within for applications. This update was included in 05.21.06.00.02 and was released 6/24/2021.

  17. Attendance - sort by Method of Instruction

    Would like teachers to have the ability to sort their attendance screen (Post Daily Attendance) by Method of Instruction.

    4 votes

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    Completed  ·  Jacob Baumann responded

    Great news! With the release of June Addendum 9 (10/1/2020), the MOI column is sortable for teachers on the EA+ Attendance by Name screen. Thank you for the continued feedback!

  18. special program

    Special Programs - Method of Instruction
    This new field needs to be added to SkyBuild. It can be used to select students taking online courses. It would help with rostering in 3rd party programs.

    4 votes

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    Completed  ·  Jacob Baumann responded

    Great news! The Method of Instruction fields are available through Skybuild. If you have any questions on these fields, please feel free to submit a service call to our Customer Support team.

  19. Transgender Students

    As more students are coming forward as transgender, we have an increase in requests to have the student's preferred name on their profile for teachers and staff to use/see. These are not legal name changes, but we would like the ability to accommodate the student's request once they go through our approval process and still keep the legal name sending for state reporting.

    Currently, there is a Name Override field on the NCLB tab where you can put the legal name. It was originally set up for students who have names that are longer than the name fields on the…

    30 votes

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    Completed  ·  18 comments  ·  Student  ·  Admin →
  20. student lookup by address

    There are several good options available when clicking on the student link from the student's profile page. Example - F/M/L Name, DOB, Phone, Guardian. It would be nice if the option to search by address was added, as well. Otherwise we have to run a data mine. Is this something that could be added? It would be helpful, as well, to quickly identify students who are using the same address within a school district.

    6 votes

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    Completed  ·  1 comment  ·  Admin →
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