Donna Clemens
My feedback
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3 votesDonna Clemens shared this idea ·
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1 voteDonna Clemens shared this idea ·
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22 votes
Good afternoon.
I have been working with my programmer on this issue. He has gone into the code and this is how the code is set up:
If an existing Family Access login has Allow Family Access still checked they should be able to log on directly to NSOE (don’t need a new separate NSOE account) if they know their login/password. The login area just needs to be set to Enrollment Access.
If you want to mass change that status there is a utility to mass remove Family Access to guardians without Active Students. It can be found at this menu path from the 000 entity: WS\FA\FM\PS\UT\WA
If you uncheck/remove the Allow Family Access, so that they can request a new NSOE account, that will be a separate account. The registrar will need to match them to the existing guardian in the system if they want to use that guardian…
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1 voteDonna Clemens shared this idea ·
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12 votesDonna Clemens supported this idea ·
We have a note posted on the NSOE for returning users to check the box to create an account without the email. When the application is processed it can be matched with the correct Guardian.