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1. Limit Purchases of Individual Students

   There needs to be a way to limit the purchases of individual students, other than Stopping All Purchases or Stopping Ala Carte Purchases.

   Here is what we would suggest:

   1.) The ability to place dollar purchase limits on individual student accounts.

   2.) The ability to restrict specific Items for purchase on individual student accounts.

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   1 comment  ·  Food Service  ·  Delete…  ·  Admin →
   Declined  ·  rebeccag responded

   Thank you Jacque for sharing the following information about existing functionality within Skyward!!

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   If the option is enabled in the Food Service Configuration, the parents can set a limit in Family Access (ala carte items) Page 1 of this documentation: support.skyward.com/DeptDocs/Corporate/Docu..

   With that being said, there is also Wanding Messages that can be used to enter notes for specific students. Hope that helps!

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   If there are additional questions on this idea, please submit a support ticket and our Customer Consulting and Support group can assist.

2. Free & Reduced Application Approval Issue

   When processing and approving a Free & Reduced application in the Food Service area, the new Lunch Code does not always show up in the Student Profile Food Service area. It does show up in the Food Service Payor and Customer areas. The POS will charge the student full price instead of the reduced price or free. I have to manually add the new Lunch Code in the Student Profile Food Service area to correct this. There is no way to know if this has happened until the student has built up a negative balance and the parent calls to complain about that. It happens randomly to some application approvals. Something is not communicating properly. Please fix this glitch.

   When processing and approving a Free & Reduced application in the Food Service area, the new Lunch Code does not always show up in the Student Profile Food Service area. It does show up in the Food Service Payor and Customer areas. The POS will charge the student full price instead of the reduced price or free. I have to manually add the new Lunch Code in the Student Profile Food Service area to correct this. There is no way to know if this has happened until the student has built up a negative balance and the parent calls to… more

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   0 comments  ·  Food Service  ·  Delete…  ·  Admin →
   Declined  ·  rebeccag responded

   We’d like to be sure this situation you bring up is not a defect in the system. Please submit this scenario through a support ticket so one of our food service experts can take a look with you.

   If it is determined that this is in fact an enhancement request, this PR will be re-opened for voting.