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SMS 2.0 School Management System


When you chose Skyward, you chose a partnership over a purchase, a user-centered solution over a canned system, and a better experience over the status quo.



Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

School Business Suite

← Customer Feedback for Skyward SMS 2.0

What could we be doing better?

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2 results found

  1. Better customer service response times

    If we miss the call for a help ticket and we email back that we are available, shouldn't we be the next to be helped? I put in a critical ticket at 7am, I received a call while I was at lunch at 1pm. I responded within 10 minutes that I was available and didn't receive another call until 4:55. So was that person on a call for 4 hours or did I get moved down to the bottom of the list once I missed the call?

    3 votes

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    0 comments  ·  System  ·  Admin →

  2. SkyScan for Mac

    Please add support for the SkyScan client on the macOS platform
    We are primarily a Mac school district therefore we run macOS on the majority of our computers.

    53 votes

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School Business Suite

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