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SMS 2.0 School Management System


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Customer Feedback for the

SMS 2.0 School Business Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.



Customer Feedback for the

SMS 2.0 Student Management Suite


Share your ideas here and watch them evolve into the future of our products and services. We can't respond to all of them, but we are committed to reading every single idea.

School Business Suite

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5 results found

  1. TImesheet Approvals

    It would be helpful for timesheet approvers to be able to mass approve timesheets even if they are over or under the scheduled hours. It is time consuming to have to look at each time sheet if required to approve it.

    1 vote

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    Thank you for submitting this idea. 


    It would be helpful for us to know what Timekeeping Rules you currently have set up at your district. There may be some adjustments you can make that would no longer require approvers to review each one that is over or under scheduled hours. 


    We suggest reviewing the options highlighted in the attached screenshot. If these options are set at your district it will prevent mass approval of timesheets. 

  2. True Time Exception Report

    On the True Time Exception Report it would be helpful to have an option for employees who are not clocking in/out for lunch. We have quite a few number of employees who are doing this and we need to correct the issue with them.

    1 vote

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  3. Have TT recognize non scheduled days from empoyee Manangement calendar

    Please have TT look at the employees Employee Management calendar for all of the days...paid holiday (as it does now) AND non scheduled days. It is double the work to build individual calendars in EM and edit schedules for non-scheduled work days.

    2 votes

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  4. We would like to prohibit employees from submitting timesheets before all hours are accounted for based on the scheduled hours.

    Employees are submitting timesheets either before all time off hours are imported or are forgetting to input time off or enter it correctly for various reasons; they may leave in an emergency situation, they don't account for lunch times, etc. They then submit their time sheet short of what their scheduled weekly hours should be. It would be great to prohibit employees from submitting until all hours are accounted for. It would allow it to be corrected much much sooner than when it has reached the payroll department and very close to when the payroll needs to be processed and…

    11 votes

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    Hello!


    We have a few options that you can try to resolve some of these scenarios you have listed. 


    We cannot prohibit employees from submitting timesheets before all hours are accounted for, but you can set a requirement for the employee to select a reason why their timesheet is short on hours when the timesheet is at least X less than their weekly schedule time.


    For your approvers, there is a setting where you can display timesheets in a different color when they are under a certain # of hours of their schedule. 


    If your employees have an annualized rule, you could have a time off record created for any hours you are short.


    Thank you,


    Caitlin Barton

    Product Manager

  5. Payroll department needs to be able to change pay codes without denying timesheet

    Payroll really needs to be able to change the pay code when they are processing True Time. Too many people select the wrong pay when clocking in on the app which then reduces the annualized pay amount and charges the funds to another, incorrect, account number.
    The process of having to go in deny it, wait for the employee to change, then get re-approved is not efficient whatsoever!

    6 votes

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    Have you tried any of the following suggestions?

    (1) Have you tried excluding pay codes that you don’t want? There is the ability to exclude pay codes that you don’t want employees tracking time against from True Time. This can be done with district wide or by timekeeping rule.

    (2) You mentioned the app. Does that mean that the employees are having the biggest issue on the mobile app? When employees have multiple pay codes to track time against. the primary pay code is indicated in pretenses. This should happen automatically.

    (3) Is it a business practice to deny the Time Sheet, wait for the employee to change it, re-approve and re-submit? HR should have the ability to update the pay code from the Employee Profile in the Web.

    Thank you!

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